Tag Archives: IC enrollment

Product update: Managing your Master Contractors just got a lot easier

As the 1099 workforce economy grows, more and more independent contractors are hiring other contractors to help expand the volume and scope of work they can take on. This work model is commonly referred to as the Master/Subcontractor agreement. While this allows for contracting companies to distribute additional work to master contractors, the visibility into the subcontractors who are doing the work for the master is continually becoming more elusive.

Contracting companies are struggling to find the balance between keeping themselves separated from the specific details of every subcontractor, yet also feeling reassured the people doing the work are properly qualified and insured.

Over the next few months, we’ll be releasing a series of features that will allow you to better control the level of visibility and validations you require of subcontractors performing work for you. The first set of functionality available today, centers on allowing Masters to invite their subcontractors to the IC enrollment of your choice and provides those Masters with insight into their current enrollment status.

Designate a Contract Type to keep tabs on masters and subs

If you use Master contractors and subcontractors in addition to direct independent contractors, keeping tabs on who falls into which category and what their relationship is to your business can be a headache.

To solve this problem, we’ve added Contract Types to Openforce so now you can assign a role to your Master Contractors in seconds. On the Contractors tab, just click on “Assign Contract Type” and then make your selection using the Contract Type dropdown next to the contractor’s name.

Enable Masters to quickly invite subcontractors to an enrollment

Coordinating with your masters to get all of their subcontractors into an Openforce enrollment can be a hassle, requiring you to spend time gathering contact info and sending an invitation to each sub. To take that burden off your shoulders and make the process more efficient, Masters can now invite their subcontractors to your Openforce enrollment themselves. This new functionality:

  • Reinforces the fact that your Master contractors are independent business entities.
  • Supports your arm’s length relationship to the subcontractor.
  • Eliminates the time and effort you spend on subcontractor enrollment invites.

Because Masters can only invite subs once you’ve assigned them a “Master” Contract Type in your contractor grid, you’ll stay in control over who has access to this feature.

Once a Master logs in to Openforce, they’ll see a new, mobile-friendly “Subcontractors” tab. From there they can easily invite subcontractors on desktop or mobile by entering some basic information and selecting the enrollment package from a dropdown menu.

They’ll be able to track which subcontractors have logged in and accepted their invite, and even monitor their enrollment statuses. This new level of visibility will enable them to help prevent subcontractors stalling out during enrollments and get to work quicker.

And don’t worry, while Masters can track enrollment progress, the ability to approve or decline subcontractor enrollments will stay with you and they’ll continue to show up in your enrollment grid just as before.

Ready to get started with a smarter way to recruit, onboard, pay, and retain your independent workforce?  Schedule a call and receive a complimentary risk and compliance evaluation.

 

 

Product update: New features make onboarding contractors even smoother

Getting ICs through complex enrollments quickly has major consequences for your business. So as part of ongoing improvements to make onboarding your ICs efficient and hassle-free, we’ve launched some brand new features that bring additional functionality to Openforce enrollments and make the whole process more user-friendly for you and your ICs.

Faster IC enrollments with Driver’s License barcode scanning

We understand collecting critical information from contractors during onboarding is key to ensuring they are validated, qualified and insured to do their work. With that, comes lots of data entry along the way, and typos or missing information is a common hurdle.

That’s why we’ve introduced the ability to scan a driver’s license (DL) barcode to help populate information during IC enrollments. Openforce’s ID scan feature enables effortless scanning of all driver’s licenses containing a PDF417 barcode, meaning DLs in all states in the US, Canada and many countries in Latin America are supported.

Contractors are now presented with the ability to scan their DL barcode from their mobile phone just before the personal information page as an option to bypass manually keying in cumbersome data.

 

Add videos to your enrollment workflow

Do you require ICs to watch training and safety videos before they do work for you? Ditch the DVDs and training rooms and bring that digital content into your Openforce enrollment.

Video content can be one of the most efficient ways to train new ICs, both in terms of cost and engagement. Studies have shown that videos keep your trainees more engaged, help them retain more information and make onboarding a smoother experience.

Now you can get all the benefits of training videos by adding them right into your enrollment. Enrolling ICs can access them on the go on any device and Openforce will automatically track when they’ve been viewed. Whether you add one video or many to your workflow, you can require ICs to watch them from beginning to end in order to finish enrolling (no fast forwarding!).

This gives you an easy way to ensure critical training is completed, while making it as quick and painless as possible for your ICs.

Check enrollment progress and get applicants unstuck

Sometimes independent contractors get stuck during an enrollment. Now in the Enrollment Grid, client admins can use the View Enrollment link below an IC’s name to easily see any in-progress enrollment.

You’ll see exactly what the IC sees, including the information they’ve already entered and the steps they still need to complete. So, whether you want to help a stalled IC or just check on their progress, you can get all the information you need in seconds.

A new negotiations dashboard makes taking action a breeze

We’ve added a Negotiations dashboard right above your enrollment grid to make it easy to view and tackle all of your outstanding negotiation to-dos in one convenient place.

Best of all, you can now prepare your negotiation fields as soon as an independent contractor begins their enrollment—no more having to wait until they actually reach the negotiation stage. This means you can avoid unnecessary stalls and get your ICs to work faster.

A streamlined Generate Enrollment Instructions menu

We’ve redesigned the Generate Enrollment Instructions and Export dropdowns to minimize visual clutter while keeping all the functionality you use reduced to a single click. Now when you click on the Generate Enrollment Instructions button a handy pop-up will appear so you can select the city and the enrollment package.

We’ve also combined the enrollment grid Export options, so when you want to export data, all your options (field data, PDF, and CSV) are available in the sleek new Export dropdown.

An easier way for enrolling contractors to choose how to get paid

Our new update makes it easier and more intuitive for your ICs to select their payment method as they complete their enrollments.

Contractors still have the same convenient options–direct deposit or a Blue Elite Visa Prepaid Card, but we’ve improved how they are displayed during enrollment, so ICs have the information they need to make their choice on one simple, mobile-friendly screen.

The new and improved experience:

  • Gives them the choice of either direct deposit or the Blue Elite prepaid card right up front .
  • Explains how the Blue Elite card works (they can get paid without a bank account).
  • Makes it easy to make their selection and enter necessary information on the same screen.

As always, they can easily change their payment method after they’ve been contracted right in their Openforce portal.

Ready to get started with a smarter way to recruit, onboard, pay, and retain your independent workforce?  Schedule a call and receive a complimentary risk and compliance evaluation.

 

Product Updates, November 2018

New in November

CXT Software X Dispatch Integration

Openforce now integrates directly with CXT X Dispatch to automatically create a new driver record in X Dispatch as soon as an IC is contracted. This allows you to skip manual entries and painlessly keep everything in sync.

Immediate Benefits:

  • Instant, hands-off driver record creation
  • Eliminate costly errors and time spent on manual entries
  • Approved contractors can be dispatched quickly

Read the full update on our seamless IC profile syncing with CXT Dispatch integration.
 

Updates to Existing Features

Settlement/Payment Downloads

If you’re an independent contractor (IC) receiving payments/settlements via Openforce’s IC Pay, now there’s a better way to review and download your pay details. Similar to standard bank statements, your settlement details can now be downloaded by month.

  • All previous filtering functionality still available
  • Faster to download
  • Easier to review

Enrollment Expirations – Client View

Tired of stale IC enrollments getting stuck in your contractors’ grid? Now you have the ability to set a timeframe on workflows with an expiration date. For example, if you set a 30-day expiration on your enrollment workflow, any IC that does not complete it within 30 days will automatically decline and move them out of your enrollment grid. This helps reduce clutter to allow you to focus on the most current and engaged ICs to get them contracted fast. If you’d like to set up an expiration on your workflows, simply call Openforce Client Services at 877-267-8500.

More IC Data in Enrollment Grid Customization – Client View

You now have more at-a-glance IC details in the Enrollment Grid! City and state details for contractors are available through customization options in the enrollment grid.


 

If you’d like to discuss ways to optimize your Openforce solution or would like to get started with an end-to-end 1099 management platform to onboard, verify, pay, insure and retain contractors, schedule a call with us to learn more—and receive a complimentary risk and compliance evaluation.

 

Openforce Product Updates

INDEPENDENT CONTRACTOR (IC) ENROLLMENT: A BETTER EXPERIENCE

This year, we’ve set a specific focus on the IC enrollment experience. It started with a full mobile-first facelift of the application released in June, and continued with an evaluation of every single step an IC takes in order to get contracted. Just this past month, we identified and refined areas that continued to stall and block contractors from completing their enrollment.

Some of these improvements include:

  1. Pre-populating form fields based on information the IC provided earlier in the enrollment.


 

  1. Faster way to set calendar dates for DOB and document expirations on mobile devices.


 

  1. More intuitive experience for IC rate negotiation.


 

  1. All new login screen that allows users to sign in from any device, while also allowing new contractors to simply toggle to the right to create an account in 5 easy steps.


 

‘GET STARTED’ WITH EASY ENROLLMENT INSTRUCTIONS

Fast IC onboarding all starts with the Enrollment Instructions. And we felt it was time to overhaul and simplify this step too! Now, the enrollment instructions that you generate from within ICM® contain a GET STARTED button – front and center – that takes ICs directly into an enrollment upon login, without having to manually enter the activation code. We’ve also condensed the instructions to fit all on one convenient single page for those that print them off and hand them to ICs.
 


 

DOCUMENT LOAD TIMES: EVERY SECOND COUNTS

Digital document management sits at the foundation of IC compliance management. And with load times a major contributing factor to an improved user experience, we’ve made strides to quicken the load times for displaying both digital documents and document types within Openforce’s independent contractor management (ICM®) platform. Clients and independent contractors should see noticeably faster document load times into the future.
 

If you’d like to discuss ways to optimize your Openforce solution or would like to get started with an end-to-end 1099 management platform to onboard, verify, pay and retain contractors, schedule a call with us to learn more—and receive a complimentary risk and compliance evaluation.
 

LET’S GET STARTED

 

NEW Mobile-Optimized Independent Contractor Enrollments

By their nature, independent contractors are everywhere—that is, except in front of a computer! That’s why Openforce has completely redesigned the contractor onboarding experience to be mobile-first.

By improving our software to enable a mobile-first process, we have dramatically simplified the experience and increased the speed of a contractor onboard. Now, a typical onboarding process that could take up to a month can now take only a few days. Plus, the process is IC-friendly, with screens, uploads, e-signature and fast response times all designed to ease the burden of completing an enrollment.
 

FAST MOBILE ENROLLMENTS IN SUPPORT OF COMPLIANCE



 

MODULAR WORKFLOWS. EASY CUSTOMIZATIONS.

For each contractor there are different iterations of how the contract looks based on their individual need. There’s no standard one-size-fits-all contract packet that everyone signs. That’s what our IC Onboard modular workflows help address by enabling customizations down to the IC, but all within an automated platform.

Here are just a few modules contracting companies may elect:

  • Contract Negotiation Module
  • Banking Information Module
  • Contractor Expenses Module with Authorized Business Expenses
  • Identity Check Module
  • Integrated Background Screening Module
  • VIN Verification Module
  • Choose Signature Module
  • E-sign Document(s) Module

With Openforce’s IC Onboard, companies are able to remove unnecessary steps that add inefficiencies, time, and cost to their process—and now available through an all-mobile, user friendly experience for independent contractors. And, combined with our fully mobile-optimized IC Portal that contractors use to manage their personal information, settlement history, critical documents and access to Member Benefits, the Openforce IC experience is truly end-to-end through their lifecycle as a service provider.

Openforce clients will hear from their Account Manager or Customer Support team over the coming weeks to answer any questions regarding implementations with our new mobile enrollments and improved desktop experience!
 

Companies new to IC Onboard, and in need of automated and compliant onboarding for on-demand workforces are encouraged to visit info.oforce.com/about-openforce or email sales@oforce.com for more information.